Zoho Social vs Hootsuite: A Detailed Comparison

Zoho Social vs Hootsuite

Overview

With Zoho Social, users can schedule and publish posts, engage with their audience, track performance, and collaborate with team members. It also includes features for social listening, which allows you to monitor conversations and mentions of your brand on social media and analyze your competitors’ social media strategies.

Zoho Social offers a variety of plans, including a free plan for individual users and a range of paid plans for businesses with more advanced features. The tool is designed to help businesses of all sizes and industries to effectively manage their social media presence and grow their online audience.

Hootsuite is a versatile tool that automates and streamlines all your social media marketing efforts. It simplifies the task of social media management and saves a lot of time that you would otherwise invest in performing monotonous routine tasks.

Hootsuite helps you to create content strategies, schedule your content for posting on multiple platforms, monitor its performance, and offer in-depth analytics to conclude the results of your social media marketing efforts. It even allows users to onboard their clients and team members to work in a collaborative environment.

Hootsuite lets you handle multiple accounts from a centralized place. With it, you can manage Facebook, Instagram, Twitter, LinkedIn, TikTok, Pinterest, and YouTube accounts all from a single dashboard. The user interface of Hootsuite is a bit complex, but once you get the hang of it, it can be a really powerful tool.

Best Suitable for

At a Glance

Both Zoho Social and Hootsuite offer almost the same set of features on the surface level. However, if we deeply compare the two, Hootsuite offers a more comprehensive set of features. It offers support for more social media platforms along with advanced scheduling, reporting, and team collaboration features.

Zoho Social, on the other hand, offers more affordable pricing options along with some unique features, such as SmartQ for scheduling and a CRM tool for lead generation. So, in the end, your final choice will depend on your specific needs and budget preferences.

Note: There is no denying the fact that SocialPilot is one of the best alternatives to Hootsuite and Zoho social for its affordability, customer support, and ease of use.

To make this comparison evident, let’s take a look at how users have rated these tools along with SocialPilot.

Number of Reviews
Overall Star Rating
Ease of Use
Quality of Support
Ease of Setup
Minimum Pricing
Number of Social Accounts
Number of Team Members
Scheduling & Publishing
Analytics
Social Inbox
Collaboration
Whitelabel
Whitelabel
AI Assistant
Best For

Quick Comparison

Making a choice between two similar tools used for the same purpose is tricky. However, there are a few differences between these tools that can help you decide better.

Hootsuite is more of a feature-rich platform that offers more robust analytics and reporting. Hootsuite also offers a wider range of social media integrations. Zoho Social, on the other hand, focuses more on collaboration and team management features, with tools for assigning tasks and tracking team performance.

Hootsuite has a little intimidating UI compared to Zoho Social, which can take some time to learn. Zoho Social’s interface is more intuitive and user-friendly, making it a better option for businesses that are new to social media management.

Although Hootsuite has much more to offer, it still lags in offering support for multiple languages. On the contrary, Zoho Social offers support for multiple languages, including German, English, French, Italian, Portuguese, and Spanish.

If you compare these two tools in terms of customer support, Hootsuite only offers Email, Chat, and Tweet for Support, whereas Zoho Social offers Email support, FAQs, Blog, Webinars, Product Guide, and Forum for its customers.

Overall, both Zoho Social and Hootsuite are powerful social media management tools, but they have different strengths and weaknesses. Hootsuite is a better choice for businesses that need advanced analytics and reporting features, while Zoho Social is a good option for businesses that prioritize collaboration and team management.

Note: Both these tools offer a fair share of advantages, but if you want a tool that stands out in every aspect, SoicalPilot is your pick. SocialPilot is a Hootsuite alternative that offers dedicated support and localization capabilities at a much more affordable price point.

To help you get a clear picture is a direct comparison of Hootsuite vs Zoho Social along with SocialPilot.

Can't Miss to Compare
Minimum Pricing
Number of Accounts
Number of Team Members
Number of Posts that Can Be Scheduled
Core Capabilities
Scheduling & Publishing
Analytics
Inbox
Collaboration
Competitor Tracking
Whitelabel
Localization
Support

Reviews

Pricing

Both Hootsuite and Zoho Social have been fairly priced depending on their features and popularity. Hootsuite offers four pricing plans for its professional, team, business, and enterprise-level customers. On the other hand, Zoho Social offers a total of five plans for its business and agency-level customers.

Hootsuite offers plans starting at $19 per month compared to Zoho Social, which starts at $10 per month. Hootsuite also offers more advanced plans with more features, which may be worth the extra cost for larger businesses.

However, Hootsuite may come across as an expensive option with a monthly charge of $739 for its business pack. Zoho Social nails its pricing game with a price of $338 per month for its agency customers.

Note: Zoho Social charges less than Hootsuite, but it is still more expensive compared to SocialPilot, which charges way less than the two and offers the same level of features.

Follow the table below to learn why SocialPilot is a better alternatives to Zoho Social or Hootsuite.

In-depth Scheduling and Publishing Capabilities Comparison

Scheduling and publishing are fundamental aspects of any social media management tool. In this section, let’s compare the scheduling and publishing capabilities of Zoho Social and Hootsuite.

Both tools offer post customization, personalization, and URL shortening capabilities. However, Zoho Social falls short of not offering post preview capabilities and hashtag suggestions.

If we compare the two in terms of app integrations, Hootsuite takes the leap as it allows more than 40 app integrations which is way more than Zoho Social.

Note: If you need a tool that offers all the scheduling and publishing capabilities, SocialPilot can be your pick. It also allows post-reviews and enables you to integrate a URL shortener for creating custom URLs and tracking their performance.

Here is a side-by-side comparison of Hootsuite vs Zoho Social, along with SocialPilot, to help you make the right choice.

Smart & Advanced Queueing
Customize Post for Each Platform
Post Preview
Canva Integration
Unsplash Integration
Slack Integration
URL Shortener
Visual Post Support (Image, Video, GIF)
UTM Parameters
Cloud Storage
Hashtag Suggestions
Create Post Extension
WordPress Social Media Plugin
AI-powered Scheduling
Advance Publishing Capabilities
Save Draft Posts
AI Assistant
Watermark on Images
Bulk Scheduling
Auto publishing from RSS
Social media calendar
Mobile App
Browser Extension
AI Suggested Best Time to Post
Image Editor
Advance Facebook Publishing Capabilities
Reel Scheduling
Support Album Posts
Support Carousel Posts
Alternate Text on Image
Support Facebook First Comment
Audience Targeting
Boost Post Scheduling
Support Mention and Hashtags
Advance Twitter Publishing Capabilities
Location Tagging
Support Mention and Hashtags
Support Multiple Image Posts
Threads Scheduling
Advance Instagram Publishing Capabilities
Reel Scheduling
Story Scheduling
Carousel scheduling
Tag Profiles on Images
Location Tagging
Support Instagram First Comment
Instagram Grid
Advance LinkedIn Publishing Capabilities
Carousel scheduling
Audience Targeting
Support LinkedIn First Comment
Advance YouTube Publishing Capabilities
Shorts Scheduling
Mention of Other YouTube Accounts

In-depth Analytics Capability Comparison

Insights from social media analytics help you track the performance of your campaigns. It also helps you to come up with an action plan for your future marketing efforts. If we compare Zoho Social and Hootsuite, there isn’t much difference in their analytical capabilities.

Both tools offer powerful analytics for stories, posts, and reels. You can also generate whilelabel reports and download them in PDF format or simply schedule reports with your clients.

Let’s take a look at the comparative chart below to learn about all the analytics capabilities of Hootsuite and Zoho Social, along with SocialPilot.

Whitelabel Downloadable Report in PDF Format
Email PDF Report to Client
Auto Schedule Report with Team and Client
Custom Report Builder
Cross-Platform Analytics Dashboard
Post-Level Performance & Top Content Insights
Audience Growth & Engagement Metrics
AI-Powered Performance Insights
Team/Client Tagging in Reports

In-depth Inbox/Listening Capability Comparison

Both Hootsuite or Zoho Social are capable of effectively managing social conversations through their social inbox. Although Hootsuite doesn’t allow you to reply to visitors’ posts, unlike Zoho Social, it does offer a fair share of inbox and listening capabilities.

Follow the comparison table below to gain a more comprehensive understanding of the listening capabilities of Hootsuite and Sprout Social along with SocialPilot.

Can Reply to Messages
Can Reply Questions and Reviews
Can Reply on Visitor Posts
Reply to Comments and Mentions

In-depth Social Media Collaboration Capability Comparison

Collaboration efficiency is a vital aspect of any social media management tool. Collaboration capability is crucial for teams to streamline processes, centralize communication, and work in a collaborative environment to increase efficiency.

If you compare them, both tools allow unlimited client onboarding and offer team workflow capabilities for their respective pricing plans. Herein is a detailed comparison of all their collaboration capabilities.

Free Unlimited Client Onboarding
Per Post Multi-User Collaboration
Access Management
Content Approval Workflow
Approval on-the-go

Frequently Asked Questions

Which is better Zoho Social or Hootsuite?

Hootsuite and Zoho Social are both social media management tools that allow you to schedule, publish, analyze, and monitor your social media activities. Hootsuite provides a large library of third-party integrations and extensions.

On the other hand, Zoho Social offers all the basic social media management features. It is part of a larger suite offered by Zoho Corporation designed to seamlessly integrate

with other Zoho applications, which can be an advantage for businesses already using Zoho's other tools.

Is Hootsuite a CRM tool?

Hootsuite is primarily a social media management tool, not a Customer Relationship Management (CRM) tool. While Hootsuite does have some basic CRM-like features, such as the ability to manage customer interactions and track social media conversations, it is not a full-fledged CRM solution.

What is Zoho Social used for?

Zoho Social is an all-in-one social media management which allows you to manage multiple social media accounts in one place, making it easier to monitor and publish content across different platforms. It also allows you to collaboration, allows advanced scheduling and automation and allows integration with other Zoho tools.

What are the limitations of Hootsuite?

The biggest limitation of Hootsuite is that you will need to adopt a paid plan to use most of its features. Another limitation is the high pricing which makes it an unaffordable option for most users.

Is Hootsuite best for social media management?

Hootsuite is one of the most popular tools for social media management but it is not the best one given its pricing plans that are really expensive. There are other good options like SocialPilot that offer all the social media management features like Hootsuite but at fairly less prices.

About the Author

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Jimit Bagadiya

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